CDFI Impact Blog



Supporting CDFI and CDE Success through Certification, Compliance Monitoring and Evaluation CDFI and CDE Success through Certification, Compliance Monitoring and Evaluation<div class="ExternalClassD9C4C40996704F75B43DF3F05DC88104"><p>I was pleased to attend the recent CDFI Coalition Institute here in Washington, DC. In addition to participating on a panel discussing the latest developments at the CDFI Fund, I along with other members of the Certification, Compliance Monitoring and Evaluation (CCME) team, held “office hours” to provide one-on-one assistance to a number of CDFIs.  It was time well spent for me and my teammates.  In this blog, I want to share these same updates and plans with the larger CDFI and CDE community.</p><div>For 2018, the CDFI Fund is focused on easing the customer experience.  CCME’s objective is to ensure that CDFIs and CDEs spend more time and effort on deploying resources and less on reports and compliance activities. </div><div><br></div><div>Here are some of the steps we are currently taken along this path.</div><div><br></div><div><strong>Community Investment Impact System (CIIS</strong><strong>)</strong><strong>:</strong> As I am sure you know by now, the CDFI Fund is transitioning all of our program activities to the Awards Management Information System (AMIS). AMIS will support all CDFI Fund programs through each phase of the program life cycle, including certification and compliance monitoring—the CDFI Certification application will soon be available in AMIS. As part of this process, the Community Investment Impact System (CIIS)—which CDFIs and CDEs utilize to submit Transactional Level Reports (TLRs) and Institutional Level Reports (ILRs)—will be integrated into AMIS. Recipients will be able to use one system to submit reports, which will provide a more user-friendly reporting process. We expect this process to be complete by fall 2018. </div><div><br></div><div><strong>CDFI Certification RF</strong><strong>I</strong><strong>:</strong> In January 2017, the CDFI Fund issued a Request for Information (RFI) seeking <a href="/impact/Pages/BlogDetail.aspx?BlogID=21">comments</a> on CDFI certification criteria. This effort is the first examination of CDFI certification guidelines since the CDFI Fund was established in 1994. We embarked on this review to ensure certification tests accurately reflect and assess the evolving nature of the financial services sector and the diversity of CDFIs and the communities they serve. We have taken your comments very seriously and appreciate your effort to provide feedback. The CDFI Fund is in the process of shaping several policy changes as a result of this process. </div><div><br></div><div>Rest assured, the changes we make will be preceded by a transition period to provide ample time for CDFIs to implement any new requirements that may result.</div><div><br></div><div><strong>Noncompliance Score Card (NSC)</strong><strong>:</strong> CCME has been moving to a risk-based approach for compliance monitoring. Annual report submissions are now being evaluated through a Noncompliance Scorecard (NSC), a tool that allows the CDFI Fund to determine the probability that awards/organizations may become noncompliant with assistance agreements.  This process will allow us to provide targeted assistance to organizations that may be at risk of noncompliance.</div><div><br></div><div><strong>Customer Service</strong><strong>:</strong> Providing timely and helpful assistance is a priority for all members of the CCME team. Our goal is to provide awardees, certified CDFIs, and CDEs responsive and pro-active support. CCME holds monthly CDFI certification <a href="/programs-training/certification/cdfi/Pages/default.aspx">conference calls</a> that provide a forum for potential CDFI certification applicants, certified CDFIs and others to ask questions about the certification and compliance reporting process. The CCME team also hosts quarterly webinars to coincide with compliance reporting deadlines to walk awardees through the reporting process and answer any questions related to report submissions.</div><div><br></div><div><strong>Behind-the-Scenes Activities</strong><strong>:</strong> By now, certified CDFIs are aware of the mandatory Annual Certification Report (ACR). The ACR, which is submitted through AMIS, allows the CDFI Fund to annually assess certified CDFIs’ compliance with certification rules. Also through AMIS, CCME sends out automatic 30-day and 15-day reminders to all authorized CDFI representatives notifying them of reports coming due. Expect to see these reminders in connection with the coming July 31, 2018, deadline for ACR submission.</div><div><br></div><div>Recent updates in AMIS have allowed the CDFI Fund to automatically approve most ACRs that meet specific criteria.  When an ACR requires additional review, it is routed to a portfolio manager who can reach out to the CDFI for more information. These automation features saved the CDFI Fund more than 600 man hours since inception; time that was freed up to allow CCME staff to provide hands-on technical assistance and information to CDFIs, CDEs, and other community development finance organizations. </div><div><br></div><div>CCME remains focused on providing service and assistance to ensure CDFI Fund award recipients so that they can maximize their impact in distressed and underserved communities across the nation. Do you have a question for us? Our dedicated team is only an <a href="/pages/contact.aspx">email or phone call away</a>. </div><div><br></div><div><em>Tanya McInnis is Acting Program Manager for Certification, Compliance Monitoring and Evaluation</em></div></div>Tanya McInnis2018-05-18T16:00:00ZPrograms and Initiatives51GP0|#c8a5d5bc-32cc-47a9-88a8-702f1f974786;L0|#0c8a5d5bc-32cc-47a9-88a8-702f1f974786|CDFI Certification;GTSet|#52f34ab0-6f81-4fe6-b393-2715c7089532;GP0|#677f9ba4-605b-4516-807b-920bec1191e3;L0|#0677f9ba4-605b-4516-807b-920bec1191e3|Compliance Monitoring;GP0|#52868bf4-9aa5-4f6a-ac57-8053626d1cc7;L0|#052868bf4-9aa5-4f6a-ac57-8053626d1cc7|CDE Certification
CDFI Fund Retires CIIS—Compliance Reporting is Now Live in AMIS Fund Retires CIIS—Compliance Reporting is Now Live in AMIS<div class="ExternalClass3AADD2DB67284B5A8940CC24A863EDB0"><p>Earlier this summer, the CDFI Fund <a href="/news-events/news/Pages/news-detail.aspx?NewsID=311&Category=Updates">announced</a> that it was integrating award recipient reporting into the Award Management Information System (AMIS). I am very happy to report that the transition is now complete and the Community Investment Impact System (CIIS), is officially retired. </p><p>Going forward, award recipients will now submit reports—including Institutional Level Reports (ILRs), Transactional Level Reports (TLRs), QEI Closeout Reports, and Sub-CDE Dissolution Reports—in AMIS. You are probably already well aware that <a href="">AMIS</a> is the CDFI Fund’s system for managing, administering, and monitoring CDFI Fund programs through each facet of their life cycle—including certification, awards and allocations, data analysis, and reporting. </p><p>AMIS will provide a more reliable and user-friendly interface for the submission of compliance reports. Improving the customer experience is a key priority. Ensuring that we provide a straightforward method for awardees to fulfill their compliance obligations is one way we can make good on our commitment to ease the “customer experience,” as outlined in the <a href="/Documents/Final%20Strategic%20Plan%20102516.pdf" target="_blank">CDFI Fund’s strategic plan</a>.</p><p>Some benefits that users should notice immediately are that the system is now reliably available, the need to synchronize organizational profiles across multiple systems is now unnecessary and the ILR reporting requirement has been eliminated for CDFIs.</p><p>To help familiarize users with the new system, the CDFI Fund has developed <a href="/Pages/ciis.aspx">guidance and instructional material </a>as well as <a href="/Pages/amisreporting.aspx">presentations </a>(recorded webinars will soon be available on our website) that walk CDFIs and CDEs through the process of compliance reporting in AMIS.</p><p>Questions regarding compliance and reporting should be directed to the CDFI Fund's Help Desk via: an AMIS Service Request; e-mail at <a href="" target="_blank"></a> or phone at (202) 653-0421. Questions related to the AMIS system can be directed to the Information Technology Support Help Desk through: an AMIS service request; email at <a href="" target="_blank"></a>; or phone at (202) 653-0422. As always, we look forward to your inquiries.</p><p><i>Annie Donovan is Director of the CDFI Fund</i></p> </div>Annie Donovan2018-09-04T14:00:00ZData and Research56GP0|#677f9ba4-605b-4516-807b-920bec1191e3;L0|#0677f9ba4-605b-4516-807b-920bec1191e3|Compliance Monitoring;GTSet|#52f34ab0-6f81-4fe6-b393-2715c7089532